Eliminate TicketOps.
Empower Platform Teams.
Deliver Faster.
Managing and maintaining a platform using a support ticketing system ("TicketOps") slows everyone down.
With Syntasso Kratix Enterprise (SKE), you can replace ticket-based operations with powerful self-service APIs.
The result: fewer delays, fewer mistakes, and developers free to focus on building features, exploring AI workloads, and following golden paths that accelerate delivery. Faster release cycles, happier teams, and a platform that scales without friction.
Evolve delivery from months to minutes
Reduce time taken for environment provisioning
Claim back 65% of wasted developer time
Enable Platform Engineering to thrive in your organisation
80%+ of enterprises will build platforms
Gartner predicts significantly improved DevEx
❌ Without
Syntasso Kratix Enterprise
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Repetitive low-value work: constant ticket responses for the same environments, databases, and services
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Policy drift and audit risk: inconsistent manual delivery makes compliance nearly impossible at scale
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Operational fatigue: engineers waste time context-switching across tickets, tools, and manual approvals
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Scaling bottlenecks: demand grows, queues pile up, headcount doesn’t
✅ With
Syntasso Kratix Enterprise
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Automated compliance: every request follows vetted workflows, no manual checking required
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Reduced load: publish approved, reusable resources, serve infinitely with no extra effort
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Centralised control: manage service policies, security, and lifecycle across the fleet
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Scales seamlessly: support more services, more developers, and even AI/ML pipelines, without extra headcount
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Integrates with Backstage: giving developers a familiar, self-service portal with golden paths baked in
