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Pricing options

We have various tiers depending on your needs. Our paid tier, Syntasso Kratix Enterprise (SKE) offers additional support and features, including priority customer service, advanced analytics, and customizable integrations. Upgrade today to unlock your platform's full potential with SKE.



Open-source Kratix core


Community Slack support


Continuous updates


Marketplace of Promises


Open Source

For those who are trialling platform frameworks, or want to learn more about Kratix. Perfect for the platform practitioner who wants to get hands on.



All Kratix open-source features


Business hours support


Onboarding and training


Fully-supported Backstage integration


Secure base images, nightly security scans & access to SBOMs


Key enterprise integrations


Input into Kratix roadmap



Offering additional plug-ins and support to take your use of Kratix to the next level. Ideal for those planning on using Kratix with their production systems.



All Enterprise features


Dedicated partnership manager


Specialised support & training



If you would like to help your clients and partners build their platform with Kratix, reach out to us for specialised features and support.

  • What are Promises?
    Promises are a way to provide anything-as-a-service. They are the building blocks that enable teams to design platforms that specifically meet their customer needs. Promises have been designed with some key features in mind. Promises: enable you to build your platform incrementally and in response to the needs of your users. codify the contract between platform teams and application teams to deliver a specific service, e.g. a database, an identity service, a supply chain, or a complete development pipeline of patterns and tools. are easy to build, deploy, and update. are shareable and reusable between platforms, teams, business units, and other organisations. add up to a frictionless experience when platform users want to create services that they need to deliver value. Learn more about Promises in our docs.
  • What are your typical adoption times?
    Kratix can be installed and resources requested in minutes by following our Quick Start docs. We recommend attending one of our Kratix workshops that will explain how to install Kratix, request resources and write promises. We have found that after the workshops, a proof-of-concept project typically takes between 1 week and 1 month depending on the complexity of the promise and environment. If you would like to attend a workshop with us, please email us at
  • Why wouldn't I just use Terraform/Crossplane/Backstage?
    Visit our how kratix complements page to learn more about how Kratix works with all of these tools, and why Kratix might be the right tool for your Platform.

Frequently asked questions

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